Public Utilities-PEPCO, Washington Gas & WSSC (Water)

Public Utilities


Report downed wires and life-threatening emergencies by calling Pepco at 1-877-PEPCO-62 (877-737-2662). This number is available 24 hours a day, 

If you need additional help, please call Customer Service Center at 202-833-7500.    

Lights out? Let us know! You can quickly and easily report your outage via text message*, the Pepco mobile app, or by calling customer service at 1-877-737-2662. Online services and phone number are available 24 hours a day, 7 days a week.

PEPCO Report a Pole Outage (Lights Out or Trees in Power Lines)

Washington Gas

Customer Service and Billing: 844-WASHGAS

Gas Emergency Line: 844-WASHGAS (844-927-4427) - Select option 1

If you smell gas, leave the area immediately and call 911 or the Washington Gas emergency line.

Washington Gas has specific phone numbers to address customer service, project and rebate inquiries

WSSC (Water)

Customer Service 301-206-4001 (ask for agent) 

Weekdays: 7:30 am - 7:00 pm


If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using the mobile app, email, or call 301-206-4002.